Cozzia Qi XE Pro Duo Massage Chair
HSA/FSA eligible — pay with pre-tax dollars.
6-Month Price Protection: if our price drops within 6 months, Black Friday included, we'll refund the difference. Details
Every chair we sell is on the floor in both showrooms (3,500–4,000 sq ft each), so you can try them all in one visit. Walk-ins welcome · Hours
Key specs
- Size upright
- 65.2″ L x 32″ W x 46.9″ H
- Weight limit
- 320 lb
- Power
- 110–120V · 60Hz
- Warranty
- 3-year in-home service and parts
- Delivery
- White-glove delivery and setup included
House of Massage Chairs · Cozzia Qi Series
The Cozzia Qi XE Pro Duo massage chair runs two independently operating 4D mechanisms across Cozzia's Li Flex Track, backed by Chair Doctor personalization, 64 airbags, focused lower-body systems, and controls designed for frequent use.
01 · In One Minute
Two mechanisms. Different jobs.
In brief
The Cozzia Qi XE Pro Duo massage chair is a premium dual-mechanism model built around two independently operating 4D Human-like Vario Motion systems. Its Li Flex Track carries massage coverage from the neck toward the buttocks, while precise body scanning and Chair Doctor help establish a personalized starting point. The surrounding systems are equally substantial: 64 airbags with five intensity levels, foot and sole rollers, automatic leg-length detection, heat across four listed areas, 25 automatic programs, nine stretch programs, a wired touchscreen, Smart Dial, offline voice control, and an eight-inch wall-hugging design. The tradeoff is simple: if the second mechanism and deeper program library do not change the experience for you, the simpler Qi SE deserves a serious look.
Dual mechanism
Two 4D systems can operate independently, giving the upper and lower massage zones separate movement instead of asking one mechanism to do everything.
Li Flex Track
The flexible track follows the reclined body line and supports massage coverage from the neck toward the buttocks.
Personalization
Precise body scanning and Chair Doctor, Cozzia's AI technology, recommend a starting program for the person seated.
Compression
Sixty-four airbags cover the shoulders, arms, waist, legs, and feet with five adjustable air-intensity levels.
Lower body
Foot and sole rollers, massage for the knees and calves, automatic footrest adjustment, and leg-length detection make fit below the waist a real decision point.
Control
A wired touchscreen handles detail; the Smart Dial, armrest shortcuts, and offline voice control handle the adjustments you make mid-session.
02 · Anatomy of the Duo
Five systems. One chair.
Start with what makes the Duo different.
- 01
- 02
- 03
- 04
- 05
Fig. 01 — Dual 4D + 4D Mechanisms
The Mechanisms
Two 4D systems, working independently.
The Qi XE Pro Duo's defining hardware is its 4D + 4D Human-like Vario Motion architecture. Rather than moving one mechanism over the full back line, it uses two independently operating systems with three-inch 4D nodes. The point is not simply more rollers; it is the possibility of layered coverage and separate upper- and lower-zone movement.
- ArchitectureDual 4D + 4D
- Nodes3-inch 4D + 4D
- Techniques6 listed massage techniques
What to noticeDuring a trial, pay attention to the handoff between upper and lower zones. The extra mechanism earns its place only if that coordination feels better on your body.
The Track & Scan
Coverage first. Personalization second.
Li Flex Track is designed to follow the body's curved, reclined position while maintaining massage coverage from the neck toward the buttocks. Precise body scanning helps place that movement more appropriately for the person seated, while Cozzia's Chair Doctor uses scanning inputs to recommend a program.
- TrackLi Flex Track
- CoverageNeck to buttock
- PersonalizationPrecise scan + Chair Doctor
What to noticeJudge shoulder placement and lower-back contact in more than one recline position. Chair Doctor is a convenience and personalization tool, not a diagnostic system.
The Compression & Warmth
Air pressure you can actually tune.
Sixty-four airbags add compression around the shoulders, arms, waist, legs, and feet, with five adjustable intensity levels. Heat is listed for the legs, lumbar area, upper mechanism region, and lower mechanism region, adding warmth around the massage rather than making a medical promise.
- Airbags64
- Air intensity5 levels
- HeatLegs · lumbar · upper + lower mechanism
What to noticeStart air compression low, then move upward. A usable intensity range matters more than the strongest setting.
The Lower Body
Fit is mechanical here, not cosmetic.
Foot and sole rollers work alongside foot, calf, and knee massage functions. Automatic footrest adjustment and automatic leg-length detection help position different users, while inductive-stop sensors add protection around the moving footrest.
- FeetFoot + sole rollers
- LegsFoot · calf · knee massage
- FitAutomatic leg-length detection
What to noticeYour heel, arch, calf, and knee should land naturally. If any one of those is off, the specification sheet cannot fix the fit.
The Controls
Detail when you want it. Shortcuts when you do not.
The wired touchscreen exposes programs and customization. The Smart Dial and quick-access armrest controls shorten common adjustments, while offline voice control provides another hands-free path once you are settled into the chair.
- Primary controlWired touchscreen
- Quick controlSmart Dial + armrest keys
- Hands-freeOffline voice control
What to noticeA feature-rich chair should not make a routine session feel like setup work. Test whether the shortcuts cover the adjustments you make most often.
03 · The Dual-Mechanism Session
The difference is not more motion. It is better coordination.
A dual-mechanism chair can sound impressive on paper and still miss the point. What matters is whether the upper and lower systems feel like one session rather than two machines working in the same shell. That is the Qi XE Pro Duo question to answer in person.
Use a trial to compare a general automatic program, one stretch routine, Chair Doctor, and a manual adjustment. Then change recline. You are looking for consistent shoulder placement, a natural transition through the waist and hips, and lower-body positioning that stays comfortable as the chair moves.
- i.Upper mechanismShoulder and upper-back placement
- ii.Lower mechanismWaist, lower-back and hip transition
- iii.Stretch library9 dedicated routines
- iv.ReclineZero gravity, lie-flat and independent positioning
- v.ControlsTouchscreen detail, dial shortcuts
The Qi XE Pro Duo is designed for relaxation, comfort, and a repeatable wellness routine. Chair Doctor, heat, compression, stretching, and massage programs are not medical diagnosis or treatment.
04 · Fit & Personalization
Fit the person before you fit the feature list.
The chair can scan, adjust its footrest, and offer a large program library. None of those replace physical fit. Use the published limits as a screen, then verify shoulder, calf, foot, and seat alignment for every regular user.
Compare fit in person →Start with the 320 lb limit.
The Qi XE Pro Duo has a listed weight capacity of 320 lbs. Do not use a general brand number in place of this exact-model specification.
Treat Cozzia's height range as a general guideline.
Cozzia publishes approximately 5 feet to 6 feet 5 inches as a general chair-fit guideline, but the CZ-718 product record does not publish a model-specific height range.
Check where the rollers actually land.
Precise body scanning helps position the massage system for the person seated. After the scan, verify shoulder contact and the transition into the lower back before increasing depth.
Let automatic length adjustment do its job, then judge the result.
Automatic leg-length detection and footrest adjustment are useful only if your heels, arches, calves, and knees align naturally with the lower-body hardware.
Test the range, not the maximum.
Move through roller depth and the five air-intensity levels. A shared-household chair needs comfortable lower settings as much as stronger ones.
05 · Feature Index
What each feature changes.
The useful question is not how many features fit on the page. It is which ones change massage feel, fit, control, or room planning.
Two independent mechanisms create separate upper- and lower-zone movement; this is the model's primary reason to exist.
Allows depth variation within the dual-mechanism system so pressure can be adjusted instead of locked to one feel.
Maintains neck-to-buttock massage coverage while the chair changes position.
Uses scanning inputs to recommend a starting program and improve roller placement for the person seated.
Gives frequent users meaningful session variety without forcing every massage to be built manually.
Keeps advanced users from being confined to the automatic library when they already know their preferred settings.
Adds tunable compression across shoulders, arms, waist, legs, and feet.
Adds warmth around the legs, lumbar area, and upper and lower mechanism regions for comfort during longer sessions.
Makes lower-body fit and pressure part of the purchase decision rather than an afterthought.
Helps position the footrest for different users, reducing manual setup before a session.
Provides quick access to reclined positions while independent backrest and footrest control adds finer positioning.
Splits detailed setup from quick mid-session adjustments so control does not become the price of complexity.
Adds personal audio without changing the massage itself.
Adds ambient color lighting; treat it as environment, not a reason to buy the chair on its own.
Child lock, overheating protection, surge detection, inductive-stop and anti-pinch sensors add safeguards around a large motorized chair.
06 · In Your Home
Plan the full recline, not just the wall gap.
of rear wall clearance. That is the wall-hugging figure. The chair still reaches 78 inches long when fully reclined, so the room plan must account for the whole footprint.
Exact footprint
Upright: 65.2″ L x 32″ W x 46.9″ H.
Fully reclined: 78″ L x 32″ W x 38.3″ H.
Delivery path
The chair weighs 289.9 lbs net. Measure the narrowest doorway, hallway, elevator opening, stairs, and tight turns before delivery.
Current finishes
Silver & Lightblue, Champagne & Champagne, Chocolate & Chocolate, Gunmetal & Gunmetal, and Black & Black.
Power
The current manufacturer specification lists 110–120V power at 60Hz. White Glove setup can plug the chair into an existing accessible outlet where service and access conditions allow; it does not include electrical work.
07 · Ownership
The purchase is not finished at checkout.
Delivery
Cozzia chairs are delivered within California only, with free white-glove delivery and setup. The estimated delivery is shown above. Treat that as an estimate, not an appointment.
White Glove
Currently included for this product.
Our policy says eligible service generally includes placement, basic assembly and setup, packaging removal, connection to an accessible outlet, and a basic function check, subject to access and service availability.
Warranty
Manufacturer warranty — see warranty details.
Cozzia lists three years of in-home service and parts for the CZ-718. Your purchase is also covered by our 6-Month Price Protection, and you can pay with Affirm, as low as 0% APR, subject to eligibility.
Confirm the current order-specific details with House of Massage Chairs before checkout.
08 · The Decision
Who should pay for the second mechanism?
A strong fit if you…
- Want dual 4D + 4D movement because the upper- and lower-zone coordination feels meaningfully better to you.
- Expect to use a broad program library, including 25 automatic and 9 stretch routines, rather than repeating one default massage.
- Care about lower-body fit enough to test foot rollers, calf pressure, knee position, and automatic leg-length adjustment.
- Prefer detailed touchscreen control but still want a Smart Dial, shortcuts, and offline voice for faster adjustments.
- Have measured for a 78-inch fully reclined footprint and an eight-inch rear wall gap.
Consider another model if you…
- Do not feel a meaningful improvement from the second 4D mechanism during a side-by-side trial.
- Want a simpler premium Cozzia experience with fewer programs and less massage technology to manage.
- Need less rear clearance than the Qi XE Pro Duo's published eight inches.
- Are unlikely to use Chair Doctor, custom massage, stretch routines, or the deeper control system.
- Have not yet confirmed body fit, room fit, or delivery-path access for a 289.9 lb chair.
Closest Alternative
A simpler Qi-series benchmark.
Use it to answer one practical question: does the Duo's second 4D mechanism and deeper programming create enough added value for the way you actually use a chair?
| Decision point | Qi XE Pro Duo | Qi SE Zero Gravity |
|---|---|---|
| Massage architecture | Two independently operating 4D mechanisms with 3-inch 4D nodes. | Single Human-like VarioMotion mechanism; a simpler way to get the Qi-series massage character. |
| Program depth | 25 automatic programs, 9 stretch programs, manual control, unlimited custom options, and Chair Doctor. | 19 automatic programs and 3 custom programs. |
| Air compression | 64 airbags with 5 air-intensity levels. | 60 airbags with 5 air-intensity levels. |
| Room planning | 8″ rear wall clearance; 78″ fully reclined length. | 77.2″ fully reclined length; 33.1″ wide. |
Specification Index
Full specifications.
Identity & purchase
Massage architecture
Programs & personalization
Air, heat & lower body
Recline & controls
Dimensions & fit
Audio, ambience & power
Delivery & warranty
Current colors
Cozzia chairs are delivered within California only, with free white-glove delivery and setup. Manufacturer warranty — see warranty details. Cozzia does not publish a CZ-718-specific user-height range on the product specification block, so body fit should be confirmed in person rather than inferred from the general brand guideline.
Questions
Cozzia Qi XE Pro Duo massage chair answers, without the catalog filler.
Where can I buy the Cozzia Qi XE Pro Duo massage chair?+
At House of Massage Chairs, an authorized Cozzia dealer. Order the Cozzia Qi XE Pro Duo online for delivery within California only, with free white-glove delivery and setup, or buy it at our San Jose (Westfield Oakridge) or Pleasanton (Stoneridge) showroom. Call or text (669) 214-8889 with questions.
Can I try the Cozzia Qi XE Pro Duo before buying?+
Yes. The Cozzia Qi XE Pro Duo is on the floor in both of our showrooms, San Jose (Westfield Oakridge) and Pleasanton (Stoneridge), and walk-ins are welcome with no appointment needed. Each carries 45+ chairs in 3,500–4,000 sq ft, so you can compare the Qi XE Pro Duo with every other chair in one visit.
Is the Cozzia Qi XE Pro Duo the same as the Qi XE Pro?+
No. They are separate Cozzia models: the Qi XE Pro Duo is the CZ-718, built around two independently operating 4D mechanisms with 3-inch nodes, while the Cozzia Qi XE Pro massage chair is the CZ-716. We list the Qi XE Pro Duo CZ-718; call or text (669) 214-8889 if you want the two model numbers compared.
What are the dimensions and wall clearance of the Cozzia Qi XE Pro Duo?+
8 inches of rear wall clearance. The Cozzia Qi XE Pro Duo measures 65.2″ L x 32″ W x 46.9″ H upright and 78″ L x 32″ W x 38.3″ H fully reclined, with a 289.9 lb net weight. Measure the full reclined footprint and the delivery path, not just the wall gap.
Will the Cozzia Qi XE Pro Duo fit my height and weight?+
Up to 320 lb, the listed weight capacity. Cozzia gives about 5 feet to 6 feet 5 inches as a general chair-fit guideline, but the Qi XE Pro Duo CZ-718 specification has no model-specific height range, so check shoulder, calf, knee and foot alignment in person.
What massage mechanism does the Cozzia Qi XE Pro Duo use?+
Two independently operating 4D Human-like Vario Motion mechanisms with 3-inch 4D nodes, on Cozzia's Li Flex Track from the neck toward the buttocks. Judge the value of the Qi XE Pro Duo's dual system by how naturally the upper and lower mechanisms coordinate on your body.
Cozzia Qi XE Pro Duo vs Qi SE: what is the difference?+
One mechanism more. The Cozzia Qi XE Pro Duo runs two independent 4D mechanisms with 64 airbags, 25 automatic and 9 stretch programs; the Qi SE Zero Gravity uses a single 4D VarioMotion mechanism with 60 airbags, 19 automatic and 3 custom programs. Choose the Duo only if the second mechanism feels better.
What are the main tradeoffs in a Cozzia Qi XE Pro Duo review?+
The main upside is the dual 4D + 4D architecture, broad program library, lower-body system, and layered controls. The tradeoffs are a 78-inch fully reclined footprint, 289.9 lb net weight, 8-inch rear clearance, and added complexity. The upgrade makes the most sense when the second mechanism feels meaningfully better to you than a simpler Qi-series chair.
What warranty comes with the Cozzia Qi XE Pro Duo?+
Three years of in-home service and parts, as Cozzia lists for the Qi XE Pro Duo CZ-718. House of Massage Chairs is an authorized Cozzia dealer, and your Qi XE Pro Duo purchase is also covered by our 6-Month Price Protection.
Is the Cozzia Qi XE Pro Duo HSA/FSA eligible?+
Yes. The Cozzia Qi XE Pro Duo is HSA/FSA eligible with a Letter of Medical Necessity (LMN). Our HSA/FSA massage chair guide explains how buying with HSA or FSA funds works, and you can call or text (669) 214-8889 with questions before you order.
Before You Decide
The second mechanism has toearn its place on your body.
Specifications can confirm what the Qi XE Pro Duo contains. They cannot tell you whether the dual-mechanism handoff feels natural, whether foot and calf pressure fits, or whether the controls make sense after ten minutes. Compare those points in person; the Qi XE Pro Duo is on the floor in both of our showrooms, and walk-ins are welcome, no appointment needed.
San Jose (Westfield Oakridge) and Pleasanton (Stoneridge) each carry 45+ chairs in 3,500–4,000 sq ft, so you can compare the Qi XE Pro Duo with every other chair in one visit. Call or text (669) 214-8889.
The Decision
Cozzia Qi XE Pro Duo.
Choose it for a reason you can feel: two independently operating 4D mechanisms, a flexible track, serious program depth, tunable air compression, and lower-body fit systems that work together. If that added coordination does not separate itself from the Qi SE in a trial, choose the simpler chair. If it does, the Duo has made its case.
Cozzia Qi XE Pro Duo Massage Chair · Model CZ-718 · Sold by House of Massage Chairs, an authorized Cozzia dealer. Verify selected-color inventory, order-specific delivery timing, White Glove access, and body fit before purchase. This product supports relaxation and comfort; it is not a medical diagnostic or treatment device.
Compare similar chairs
Same brand or a similar price. Crossed-out prices are the brand’s MSRP.
-
Cozzia
Cozzia Qi SE Zero Gravity Massage Chair
MSRP$9,499$6,999 -
Cozzia
Cozzia Zen 2 CZ 645 Massage Chair
MSRP$6,999$4,299 -
Cozzia
Cozzia Zen Duo Massage Chair
MSRP$9,499$6,499
Try it before you buy. Every chair we sell is on the floor in both showrooms — San Jose (Westfield Oakridge) and Pleasanton (Stoneridge Mall). Walk-ins welcome, no appointment needed · Questions? Call or text (669) 214-8889.
Still deciding? How to choose a massage chair by budget · Massage chairs compared for comfort and fit
What showroom visitors say on Google
Google reviews of our San Jose and Pleasanton showrooms (store reviews, not reviews of this product), quoted as written.
Amazing service from Gio! Totally no rush, no pressure to make a purchase! Gio was open, and took the time and initiative to make sure we were getting the chair that best fits our needs and pricing. We glad we made this purchase!
Y. G. · Pleasanton showroom · Google review
Henry and Shawn were absolutely amazing in helping us select the chair of my dreams. They went over and above in not only helping me compare the models and benefits but to also explain the technology behind the various ones I tried. Go here and be happy with the chair you pick!
M. R. · San Jose showroom · Google review
Just had an amazing experience buying my first massage chair. Gabe was very patient and explained in detail all the different chairs available in their showroom. They have a lot of different chairs in their showroom. I highly recommend coming here if you need to buy a massage chair!
S. L. · Pleasanton showroom · Google review
My husband and I stopped in on the fly to look at a foot massager. We got the best help from Shawn. He was so patient with us in our indecisiveness. Shawn is very knowledgeable in the inventory and we willingly tried a massage chair to check the new tech of the chairs. We tried several different chairs and ended up purchasing the 'Ferrari' chair. We are so grateful for his patience, his knowledge, and his continually helping us and with all the settings. We are excited about our new purchase and we are looking forward to the benefits and relaxing moments that await. Thank you Shawn for your help and good luck to you!
S. C. · San Jose showroom · Google review
Great experience shopping for a massage chair here! The store has a wide selection of massage chairs that you can actually try, which really helped us compare the different options.
My husband and I spent about two hours trying different chairs, and Shawun was very patient and helpful throughout the entire process. He let us try all the chairs we were interested in and clearly explained the features and differences between each one. We finally found a chair that we both really liked.
We really appreciate Shawun help, as well as Michael’s assistance. Great selection and very helpful service. Highly recommended!
N. M. · Pleasanton showroom · Google review
My wife and I have been looking at Massage Chairs on line for quite some time. Everything I've read, said to go out and try several to see what is the best fit, comfort and price.
Today, we went to House of Massage Chairs and met with Henry Ipek. He showed us numerous massage chairs to find out what was the best fit for us. I think we probably tried 10 different chairs while we were in the store.
Finally, my wife and I finally agreed on one chair that we both loved. It wasn't the chair I came in for or saw on line, but it was 10X better. We spent a little more than we initially wanted to, but when you figure this is going to last us a long time, we went ahead and pulled the trigger.
Henry was wonderful dealing with and gave us a good and fair price on the massage chair.
We couldn't be more happy with our purchase and the service we got from Henry.
T. S. · San Jose showroom · Google review
We were very impressed with the selection of massage chairs and the service we received. We were able to take our time trying many different models. Shawun was knowledgeable and patient, explaining the features of each chair and helping us find one that both my wife and I liked. Michael was also very helpful. We really appreciated their friendly service and would definitely recommend this store.
S. C. · Pleasanton showroom · Google review
Henry at House of Massage Chairs provided truly exceptional service from start to finish. He spent a generous amount of time with my wife and me, helping us find the right massage chair for both of our needs. He patiently walked us through the different brands, features, and technologies, explaining each brand’s approach and how those differences translate into the actual massage experience. His knowledge and attention to detail helped us feel informed and confident in our decision.
What really set Henry apart was how far he went to help us beyond the store visit. He assisted with delivery and even helped us navigate the return of a massage chair we had recently purchased. That level of care and follow-through made a big difference to us.
Throughout the entire process, we felt that Henry genuinely cared about finding the best fit for us. If you’re considering a massage chair, I highly recommend visiting House of Massage Chairs and asking for Henry. Thank you, Henry, for your patience, expertise, and outstanding service!
B. C. · San Jose showroom · Google review
Salesman Gabe spent time with us explaining the features of each chair and the differences between chairs. No pressure sales.
D. H. · Pleasanton showroom · Google review
We had a wonderful experience here! Henry was incredibly welcoming, knowledgeable, and professional. He took the time to understand what we were looking for and quickly helped us narrow down the options based on our preferences.
The store carries a great selection of different brands and models, probably one of the most comprehensive selections we’ve seen in the Bay Area. It was really convenient to be able to try so many different chairs in one place, and we found one we loved pretty quickly.
Henry also did a great job explaining the differences between the chairs, as well as the warranty and after-sales service for each option. We really appreciated how transparent and thorough he was—it made us feel very comfortable and confident about our purchase.
Overall, it was such a pleasant and stress-free shopping experience. Great selection, great service, and very knowledgeable staff. Highly recommend Henry and this store if you’re looking for a massage chair!
C. C. · San Jose showroom · Google review
We visited the store intending to buy a chair on father's day. Gabe's exceptional patience, comprehensive knowledge of all available chairs, and friendly, non-pressuring demeanor made the experience truly enjoyable. We spent over 3 hrs trying almost every chair, so much so that we didn't realize the mall had already closed. Despite this, Gabe graciously encouraged us to take our time and not rush our decision. Ultimately, we purchased a chair that exceeded our initial budget, but its quality has proven invaluable as we use it daily. Thank you Gabe again!
C. B. · Pleasanton showroom · Google review
We had such a great experience shopping here! Henry, the owner, was incredibly helpful and professional. He quickly understood exactly what we were looking for and, with his many years of experience, recommended a massage chair that turned out to be a perfect fit for us.
What really impressed us was how accurately he explained the differences between the chairs and what we would actually feel during the massage. Once we tried the chair he recommended, everything he described was spot on. He really helped us narrow down the options and feel confident about our final decision without ever making us feel pressured.
Henry is knowledgeable, patient, and genuinely cares about finding the right chair for his customers. We’re very happy with our purchase and the entire shopping experience. Highly recommend!
J. G. · San Jose showroom · Google review
Read all reviews on Google: San JoseRead all reviews on Google: Pleasanton
Quoted as written on Google, reviewer initials only. Ratings and review counts as of Oct 2026.