Kyota Genki M380 Massage Chair
HSA/FSA eligible — pay with pre-tax dollars.
Showrooms in San Jose and Pleasanton
Questions? Talk to a chair specialist · +1 669 214 8889
- 2-year warranty — manufacturer-backed coverage
- Extended factory warranty available
- Price-match promise — authorized-dealer pricing on identical chairs
Authorized dealer
House of Massage Chairs · Kyota Genki Series
An accessible premium Kyota built around a 360-degree 4-node back mechanism, unusually strong calf-and-foot coverage, simple daily programs, and a room-friendly 2-inch wall clearance.
01 · Quick Decision
The Genki M380 makes its case below the 4D tier.
In brief
The Kyota Genki M380 massage chair is the accessible premium reference point in Kyota's current lineup. Its value is not 4D technology: the M380 Genki uses a 360-degree sweeping 4-node back mechanism with five massage techniques. The stronger reasons to choose it are lower-body coverage, 12 automatic programs plus 3 MyMassage memory programs, voice control, lumbar heat, zero-gravity recline, and a 2-inch wall clearance. If adjustable 4D depth or AI-guided personalization is the priority, move up the Kyota ladder instead.
Back mechanism
Four massage nodes move in a 360-degree figure-eight pattern with kneading, tapping, combined kneading and tapping, shiatsu, and knocking.
Lower-body emphasis
Calf kneading and oscillation work with air compression, while three shiatsu rollers under each foot create a distinct sole-massage system.
Daily simplicity
Twelve automatic programs, three memory programs, and Intelligent Voice Command + Control reduce the setup needed for repeat sessions.
Honest tier position
The Genki M380 is not positioned as a current Kyota 4D model. That makes it easier to decide whether its simpler mechanism is enough.
02 · How the Massage Works
Five systems. One straightforward chair.
- 01
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Fig. 01 — 360-Degree 4-Node Mechanism
The Back Mechanism
A figure-eight motion, not 4D depth control.
The 4-node robot performs five massage techniques in a sweeping figure-eight motion and travels from the neck area toward the glutes. That is the Genki M380's core back-massage identity.
- Mechanism360-degree sweeping 4-node
- TechniquesFive verified modes
Decision pointChoose it for this specific massage character, not because you assume the four nodes mean 4D.
The Calves
Mechanical calf work, not air alone.
Total Calf kneading and oscillation adds moving mechanical pressure around the calves, supported by air-cell compression. Calf-well fit and pressure sensitivity matter here.
- Calf actionKneading + oscillation
- CompressionAir-cell support
Decision pointIf lower-body massage is a priority, this is one of the first systems to test in person.
The Feet
Three shiatsu rollers under each foot.
Kyota's Total Sole Reflexology system pairs triple shiatsu rollers per foot with air compression. The result is a more active sole experience than a footwell that only squeezes.
- Per footThree shiatsu rollers
- SupportAir compression
Decision pointFoot pressure is highly personal. Start low if your soles are sensitive and judge the fit before buying.
The Recline
Room-friendly behind the chair; full-size in front.
One-touch zero gravity changes the seated angle, while Zero Wall Fit requires about 2 inches behind the chair. The important counterpoint is the 74-inch reclined length.
- Wall clearance2 inches
- Reclined length74 inches
Decision pointMeasure the full footprint, not just the gap behind the backrest.
The Controls
Less setup between you and a repeatable session.
Twelve automatic programs cover common routines, three MyMassage memory programs save preferred configurations, and Intelligent Voice Command + Control handles selected commands hands-free.
- Automatic12 programs
- Memory3 MyMassage programs
- Hands-freeVoice command
Decision pointFor frequent use, control friction matters almost as much as feature count.
03 · The Lower-Body Experience
The M380 earns attention below the knees.
The Genki M380's upgrade-ladder role is easier to understand when you stop chasing labels and ask what you will actually feel. Its clearest point of difference is the combination of calf motion and active sole rollers.
That makes the chair especially relevant for buyers who care about foot and calf coverage, while still wanting a simpler back mechanism than the 4D and AI models higher in Kyota's range.
- i.Calf kneadingMechanical movement
- ii.Calf oscillationAdditional lower-leg motion
- iii.Air compressionSupports calf and foot coverage
- iv.Triple sole rollersThree shiatsu rollers per foot
Massage pressure and lower-body fit are personal. Treat the Genki M380 as a comfort and relaxation product, and test the calf wells and foot rollers at a low setting if you are pressure-sensitive.
04 · Fit & Personalization
Screen the numbers, then test the contact points.
Kyota lists an optimal user-height range of about 4′10″ to 6′2″ and a maximum user weight of 300 lb. Those figures are useful filters, not a guarantee of fit.
Compare this model in person →Shoulders and neck first.
Confirm that the rollers meet your shoulder line comfortably and that the neck-to-glute travel matches your seated position.
Know the physical contact space.
Kyota lists a 17.5-inch seat depth, 20.25-inch hip width, and 22-inch shoulder width. Compare those dimensions with your preferred sitting space.
Calf and foot fit can decide the chair.
Test calf-well pressure, oscillation, and sole-roller intensity. Strong lower-body hardware is only valuable when the wells fit comfortably.
Memory helps repeat a preferred setup.
Three MyMassage memory programs can reduce reconfiguration in a household, but each regular user should still verify body and foot fit.
05 · Feature Index
The features that change daily use.
This list stays with verified Genki M380 functions rather than inflating a simple chair into a long technology catalog.
Five massage techniques in a figure-eight motion from the neck area toward the glutes.
One-touch routines reduce setup when you want a repeatable daily session.
Stores preferred configurations for quicker repeat use.
Mechanical calf movement works alongside air compression for more active lower-leg coverage.
Three shiatsu rollers per foot add focused underfoot massage with air compression.
Heating modules add warmth in the back area as a comfort feature.
Changes the reclined posture without turning the chair into a multi-stage recline system.
About 2 inches of rear clearance helps placement, while the full 74-inch reclined length still needs planning.
Selected commands can be handled hands-free while you remain reclined.
Compatible audio playback adds a simple convenience layer without changing the massage system itself.
06 · In Your Home
Two inches behind it. Seventy-four in front.
is the current listed wall clearance. The Genki M380 still reaches about 74 inches long when reclined, so the whole room footprint matters.
Footprint
Approximately 57″ × 31″ × 46″ upright and 74″ × 31″ × 40″ reclined.
Weight & route
The chair is listed at 255 lb. Measure doors, hall turns, stairs, elevators, thresholds, and final placement before delivery.
Finishes
- Black
- Brown
Kyota currently lists both finishes. Confirm the selectable variant on the live product before ordering.
Power & setup
Use the supplied power equipment with a properly grounded household outlet. Review the delivery readiness guide before the chair arrives.
07 · Ownership
Know the delivery and warranty before checkout.
Delivery
White Glove is currently included.
The live HMC product page lists White Glove delivery with in-room setup and packaging removal. Service remains subject to access, fitment, destination, and provider availability.
Warranty
Kyota lists a 4-year residential limited warranty.
Current manufacturer terms state four years on the structural framework, two years of covered replacement parts, and one year of Complete Care parts and labor, subject to exclusions and pre-approval requirements.
Service
Confirm the path before you need it.
Kyota states that covered field service is available in the United States and requires pre-approval when needed. Keep purchase records and verify current terms before ordering.
Availability, delivery windows, and warranty terms can change. Use the live purchase panel and current policy documents as the final operational source before checkout.
08 · Buyer Fit
Choose the M380 when simple is enough.
A strong fit if you…
- Want an accessible premium Kyota without paying for 4D or AI features you do not need.
- Care strongly about calf kneading, calf oscillation, and active foot rollers.
- Prefer automatic programs, memory settings, and voice commands over deep technical tuning.
- Need a 2-inch wall clearance and have room for the 74-inch reclined footprint.
Consider another model if you…
- Specifically want adjustable 4D roller depth or AI-guided personalization.
- Fall outside the listed 4′10″ to 6′2″ height range or 300 lb maximum.
- Have sensitive feet or calves and cannot test the lower-body pressure before buying.
- Need a smaller delivery path than the chair's 31-inch width and 255 lb weight allow.
Comparison Handoff
The step-up question is technology, not just price.
The closest strategic alternative is the Kyota Hatsumei M900 4D AI. Move up when its 4D mechanism and AI-guided personalization change the experience enough to matter for your household.
| Decision factor | Genki M380 | Hatsumei M900 4D AI |
|---|---|---|
| Back massage | 360-degree sweeping 4-node mechanism with five verified techniques. | 4D back mechanism for buyers who want more advanced massage adjustability. |
| Personalization | 12 auto programs, 3 MyMassage memory programs, and voice control. | AI Custom Massage Generator, patented AI body scanning, and 20 auto programs. |
| Lower body | Triple shiatsu rollers per foot plus calf kneading, oscillation, and compression. | Dual foot rollers plus calf kneading, oscillation, and compression. |
| Room planning | 2″ wall clearance; 57″ × 31″ × 46″ upright. | 2″ wall clearance; 64″ × 32″ × 47″ upright. |
Specification Index
The current verified record.
Identity & commerce
Massage system
Programs & controls
Lower body & heat
Fit
Dimensions & placement
Ownership
Track terminology needs confirmation: Kyota's current product page verifies the 360-degree 4-node mechanism but does not state a track designation. An older manufacturer manual labels a 43-inch L-Track, so this page does not present that older label as a current-production fact.
Questions
Kyota Genki M380 FAQ.
What is the current price of the Kyota Genki M380?+
The current HMC product page shows the Kyota Genki M380 at $2,799.00 with a $7,999.00 compare-at price. Use the live purchase panel as the final source before checkout because pricing can change.
What are the dimensions and wall-clearance requirements for the Genki M380?+
The current listed dimensions are approximately 57″ × 31″ × 46″ upright and 74″ × 31″ × 40″ reclined. Zero Wall Fit requires about 2 inches behind the chair, but you still need the full forward recline path.
What user height and weight range is appropriate for the Genki M380?+
Kyota lists an optimal height range of approximately 4′10″ to 6′2″ and a maximum user weight of 300 lb. Shoulder reach, seat fit, calf position, and foot-well comfort should still be checked in person when possible.
What massage mechanism and track does the Genki M380 use?+
Kyota's current product page verifies a 360-degree sweeping 4-node mechanism with kneading, tapping, kneading with tapping, shiatsu, and knocking motions from the neck area toward the glutes. The current product page does not state a track designation. An older manufacturer manual labels a 43-inch L-Track, so confirm the current-production track terminology with HMC before relying on that older specification.
What warranty and delivery terms apply to the Genki M380?+
Kyota currently lists a 4-year residential limited warranty with four years on the structural framework, two years of covered replacement parts, and one year of Complete Care parts and labor, subject to the manufacturer's terms. HMC currently lists White Glove delivery as included for this chair, subject to access, fitment, destination, and service availability.
Is the Kyota Genki M380 a 4D massage chair?+
No. The Genki M380 is currently described with a 360-degree sweeping 4-node back massage mechanism, not as a Kyota 4D model. If adjustable 4D massage or AI-guided personalization is important, compare it with the Hatsumei M900 4D AI.
What is the Kyota Genki M380 review takeaway?+
The Genki M380 is strongest for buyers who want a simpler premium Kyota with focused calf-and-foot massage, repeatable programs, voice control, lumbar heat, zero gravity, and compact rear clearance. Its main tradeoff is giving up the adjustable 4D and AI systems found higher in the current lineup.
Does the Kyota Genki M380 come in Black and Brown?+
Kyota's current manufacturer page lists Black and Brown. Confirm the currently selectable color on the HMC purchase panel before ordering because variant availability can change.
Before You Decide
Test the pressure wherethe M380 is most distinctive.
Check shoulder reach, calf-well fit, foot-roller intensity, zero-gravity comfort, and control usability. Contact House of Massage Chairs first to confirm current showroom availability for the Genki M380.
Floor models and colors can change. Confirm the exact chair before traveling.
The Decision
Kyota Genki M380.
Choose the Genki M380 when lower-body massage, easy daily programs, and practical room fit matter more than stepping into Kyota's 4D and AI tier. Its current HMC price is $2,799.00.
Kyota Genki M380 Massage Chair · Sold by House of Massage Chairs. This is a comfort and relaxation product, not a medical device or substitute for professional care. Confirm current price, availability, color, delivery access, warranty terms, and any unresolved track designation before purchase.