Panasonic MAK1 5D A.I. Massage Chair
HSA/FSA eligible — pay with pre-tax dollars.
6-Month Price Protection: if our price drops within 6 months, Black Friday included, we'll refund the difference. Details
Every chair we sell is on the floor in both showrooms (3,500–4,000 sq ft each), so you can try them all in one visit. Walk-ins welcome · Hours
House of Massage Chairs · Panasonic MAK1 5D A.I. Massage Chair
The Panasonic MAK1 massage chair brings the Real Pro Ultra mechanism, an auto body scan, heated rollers and 31 air bags to a full body massage chair priced below the MAN1.
01 · In One Minute
Real Pro Ultra, one tier down.
In brief
The Panasonic MAK1 5D A.I. massage chair uses the Real Pro Ultra massage system with four massage heads and 3D depth adjustment. An auto body scan finds acupressure points along your back before a program starts. Heated rollers, 31 air bags with 49 cells and foot rollers complete the Panasonic MAK1.
Mechanism
Real Pro Ultra, 4 heads, 3D depth.
Scan
Auto body scan before each program.
Warmth
Heating elements in the rollers.
Air
31 air bags with 49 cells.
02 · The MAK1 System
Four systems. A focused package.
Real Pro Ultra + 3D Depth
Hand-style massage with depth control.
Four massage heads move up and down and side to side, and 3D depth adjustment changes how far they press in. Panasonic describes an articulated hand-and-palm massage movement.
- Heads4
Why it mattersDepth control lets one chair suit light and firm preferences.
Auto Body Scan
A scan before every program.
The auto body scanning system uses Panasonic acupoint technology to locate points along your back, so the rollers start in the right place on the neck and shoulder area.
- ScanAuto body scan
Why it mattersCheck the scan on your own shoulders.
Heated Rollers + Air
Heated rollers and air compression.
The heating elements sit in the rollers rather than in a separate pad, and 31 air bags with 49 cells add compression.
- Air31 bags · 49 cells
Why it mattersWarmth at the rollers feels different from a pad.
Feet + Ottoman
Feet and an adjustable ottoman.
Foot rollers and air compression work the feet, and the ottoman length adjusts for different leg lengths.
- OttomanAdjustable length
Why it mattersAdjust the ottoman before you judge the foot rollers.
03 · Daily Use
Six programs, about 19 minutes each.
The MAK1 makes sense when you want Real Pro Ultra precision for a daily routine at a lower price than the MAN1.
Six auto programs cover Swedish, Deep, Shiatsu, Stretch, Air and Quick, and each session ends after about 19 minutes. The touchscreen remote swivels so you can reach it while reclined.
- i.6 auto programsSwedish to Quick
- ii.About 19 minutesPer session
- iii.Swivel remoteTouchscreen
If you prefer 30-minute sessions or saved users, compare the Panasonic MAN1.
04 · Fit
Check shoulders and legs.
Panasonic's manual gives a shoulder scan range of about 55 to 73 inches and suggests a cushion for shorter users. The US warranty terms list a 264 lb maximum user weight.
Compare fit in person →Check the scan.
Rollers should start at your shoulders.
Try the 3D setting.
Find a depth you would use daily.
Adjust the ottoman.
Then test the foot rollers.
05 · Feature Index
Four features.
Each item comes from Panasonic's published MAK1 information.
Four massage heads.
Sets how far the heads press.
Finds points before each program.
Warmth at the point of contact.
06 · In Your Home
Same width as the MAN1.
wide, and 78.7″ deep when fully reclined.
Finishes
- Black
- Ivory
Footprint
Upright: 47.2″ H × 33.5″ W × 51.2″ D.
Reclined: 31.1″ H × 33.5″ W × 78.7″ D.
Clearance: About 3.9″ behind and in front, and about 2″ beside each armrest.
Weight: About 191.8 lb.
Delivery path
At about 192 lb and 33.5 inches wide, the MAK1 needs a clear path through doors and turns.
Service
White-glove delivery and setup are included: we place the chair in your room, assemble it and take the packaging away.
07 · Ownership
Clarify the order before delivery day.
Shipping
Free to the 48 contiguous states.
Confirm the address, building access and delivery schedule when you order.
White Glove
Included.
Tell us about stairs, elevators and tight turns before delivery day, and measure the doorways on the way to the room.
Warranty
Panasonic's US warranty covers parts and labor with in-home service for 3 years or 1,000 hours, whichever comes first. Confirm current terms at purchase. See warranty details.
If our price drops within 6 months of your purchase, Black Friday included, we'll refund the difference. Terms apply. See Price Protection. You can also pay with Affirm, as low as 0% APR, subject to eligibility.
The MAK1 is built for relaxation and comfort at home. It is not a medical device, and we make no medical claims for it.
08 · Buyer Fit
Who should shortlist the Panasonic MAK1 massage chair?
A strong fit if you…
- Want Real Pro Ultra at a lower price.
- Like short, timed sessions.
- Need a chair about 33.5 inches wide.
Consider another model if you…
- Want an SL-Track or a 1260P scan.
- Want saved user settings or Bluetooth.
- Prefer 30-minute sessions.
Closest Alternative
If coverage and audio matter more, compare the MAN1.
The closest alternative is the Panasonic MAN1 5D A.I., which adds an SL-Track, a 1260P scan, Bluetooth and USB at a higher price.
| Decision point | MAK1 | MAN1 |
|---|---|---|
| Scan | Auto body scan. | 1260P Acupoint Body Scan. |
| Programs | 6 auto programs, about 19 min. | 12 sessions in 10, 20 or 30 min. |
| Audio + charging | Not listed. | Bluetooth 5.3 + USB. |
Specification Index
Massage system
Heat + lower body
Fit + room
Warranty
Frequently Asked Questions
Settle these before checkout.
Where can I buy the Panasonic MAK1 5D A.I. massage chair?
At House of Massage Chairs, an authorized Panasonic dealer. Order online with free delivery to the 48 contiguous states and white-glove setup, or buy it in our San Jose or Pleasanton showroom.
Can I try the Panasonic MAK1 before buying?
Yes. The Panasonic MAK1 is on the floor in both of our showrooms, San Jose (Westfield Oakridge) and Pleasanton (Stoneridge). Walk-ins are welcome, and each 3,500–4,000 sq ft showroom has 70+ chairs to compare in one visit.
What height and weight does the Panasonic MAK1 fit?
Panasonic gives a shoulder scan range of about 55 to 73 inches and a 264 lb maximum user weight.
How much space does the Panasonic MAK1 need?
Plan for 78.7 inches of depth reclined, 33.5 inches of width and about 3.9 inches behind the backrest.
What massage system does the Panasonic MAK1 massage chair use?
Real Pro Ultra with four massage heads and 3D depth adjustment, guided by an auto body scan.
Does the Panasonic MAK1 have heat and foot massage?
Yes. The rollers are heated, and foot rollers work with air compression on the feet.
What is the difference between the Panasonic MAK1 and MAN1?
The MAN1 adds an SL-Track, a 1260P scan, Bluetooth and saved users. The Panasonic MAK1 costs less.
Is the Panasonic MAK1 spelled MAK 1?
Yes. You may see MAK 1 or MAK1; it is the same Panasonic massage chair.
What warranty comes with the Panasonic MAK1?
Panasonic's US warranty covers parts and labor with in-home service for 3 years or 1,000 hours, whichever comes first. Confirm current terms at purchase. If our price drops within 6 months of your purchase, Black Friday included, we'll refund the difference. Terms apply.
Is the Panasonic MAK1 5D A.I. massage chair HSA/FSA eligible?
Yes, with a Letter of Medical Necessity (LMN). Our HSA/FSA massage chair guide explains how buying with HSA or FSA funds works.
Before You Decide
Verify the fit the screencannot verify for you.
The MAK1 is on the floor in both showrooms. Test the 3D depth range, the roller heat and the foot rollers, then compare it with other Panasonic massage chairs.
Every chair we sell is on the floor in San Jose (Westfield Oakridge) and Pleasanton (Stoneridge). Walk-ins are welcome, no appointment needed.
The Decision
Panasonic MAK1.
Real Pro Ultra, focused.
Choose it for Real Pro Ultra, the auto body scan and heated rollers at a lower price. Keep comparing if you want an SL-Track.
Panasonic MAK1 5D A.I. Massage Chair · Sold by House of Massage Chairs, an authorized Panasonic dealer. Free delivery to the 48 contiguous states with white-glove setup.
Compare similar chairs
Same brand or a similar price. Crossed-out prices are the brand’s MSRP.
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Try it before you buy. Every chair we sell is on the floor in both showrooms — San Jose (Westfield Oakridge) and Pleasanton (Stoneridge Mall). Walk-ins welcome, no appointment needed · Questions? Call or text (669) 214-8889.
Still deciding? How to choose a massage chair by budget · Massage chairs compared for comfort and fit
What showroom visitors say on Google
Google reviews of our San Jose and Pleasanton showrooms (store reviews, not reviews of this product), quoted as written.
Amazing service from Gio! Totally no rush, no pressure to make a purchase! Gio was open, and took the time and initiative to make sure we were getting the chair that best fits our needs and pricing. We glad we made this purchase!
Y. G. · Pleasanton showroom · Google review
Henry and Shawn were absolutely amazing in helping us select the chair of my dreams. They went over and above in not only helping me compare the models and benefits but to also explain the technology behind the various ones I tried. Go here and be happy with the chair you pick!
M. R. · San Jose showroom · Google review
Just had an amazing experience buying my first massage chair. Gabe was very patient and explained in detail all the different chairs available in their showroom. They have a lot of different chairs in their showroom. I highly recommend coming here if you need to buy a massage chair!
S. L. · Pleasanton showroom · Google review
My husband and I stopped in on the fly to look at a foot massager. We got the best help from Shawn. He was so patient with us in our indecisiveness. Shawn is very knowledgeable in the inventory and we willingly tried a massage chair to check the new tech of the chairs. We tried several different chairs and ended up purchasing the 'Ferrari' chair. We are so grateful for his patience, his knowledge, and his continually helping us and with all the settings. We are excited about our new purchase and we are looking forward to the benefits and relaxing moments that await. Thank you Shawn for your help and good luck to you!
S. C. · San Jose showroom · Google review
Great experience shopping for a massage chair here! The store has a wide selection of massage chairs that you can actually try, which really helped us compare the different options.
My husband and I spent about two hours trying different chairs, and Shawun was very patient and helpful throughout the entire process. He let us try all the chairs we were interested in and clearly explained the features and differences between each one. We finally found a chair that we both really liked.
We really appreciate Shawun help, as well as Michael’s assistance. Great selection and very helpful service. Highly recommended!
N. M. · Pleasanton showroom · Google review
My wife and I have been looking at Massage Chairs on line for quite some time. Everything I've read, said to go out and try several to see what is the best fit, comfort and price.
Today, we went to House of Massage Chairs and met with Henry Ipek. He showed us numerous massage chairs to find out what was the best fit for us. I think we probably tried 10 different chairs while we were in the store.
Finally, my wife and I finally agreed on one chair that we both loved. It wasn't the chair I came in for or saw on line, but it was 10X better. We spent a little more than we initially wanted to, but when you figure this is going to last us a long time, we went ahead and pulled the trigger.
Henry was wonderful dealing with and gave us a good and fair price on the massage chair.
We couldn't be more happy with our purchase and the service we got from Henry.
T. S. · San Jose showroom · Google review
We were very impressed with the selection of massage chairs and the service we received. We were able to take our time trying many different models. Shawun was knowledgeable and patient, explaining the features of each chair and helping us find one that both my wife and I liked. Michael was also very helpful. We really appreciated their friendly service and would definitely recommend this store.
S. C. · Pleasanton showroom · Google review
Henry at House of Massage Chairs provided truly exceptional service from start to finish. He spent a generous amount of time with my wife and me, helping us find the right massage chair for both of our needs. He patiently walked us through the different brands, features, and technologies, explaining each brand’s approach and how those differences translate into the actual massage experience. His knowledge and attention to detail helped us feel informed and confident in our decision.
What really set Henry apart was how far he went to help us beyond the store visit. He assisted with delivery and even helped us navigate the return of a massage chair we had recently purchased. That level of care and follow-through made a big difference to us.
Throughout the entire process, we felt that Henry genuinely cared about finding the best fit for us. If you’re considering a massage chair, I highly recommend visiting House of Massage Chairs and asking for Henry. Thank you, Henry, for your patience, expertise, and outstanding service!
B. C. · San Jose showroom · Google review
Salesman Gabe spent time with us explaining the features of each chair and the differences between chairs. No pressure sales.
D. H. · Pleasanton showroom · Google review
We had a wonderful experience here! Henry was incredibly welcoming, knowledgeable, and professional. He took the time to understand what we were looking for and quickly helped us narrow down the options based on our preferences.
The store carries a great selection of different brands and models, probably one of the most comprehensive selections we’ve seen in the Bay Area. It was really convenient to be able to try so many different chairs in one place, and we found one we loved pretty quickly.
Henry also did a great job explaining the differences between the chairs, as well as the warranty and after-sales service for each option. We really appreciated how transparent and thorough he was—it made us feel very comfortable and confident about our purchase.
Overall, it was such a pleasant and stress-free shopping experience. Great selection, great service, and very knowledgeable staff. Highly recommend Henry and this store if you’re looking for a massage chair!
C. C. · San Jose showroom · Google review
We visited the store intending to buy a chair on father's day. Gabe's exceptional patience, comprehensive knowledge of all available chairs, and friendly, non-pressuring demeanor made the experience truly enjoyable. We spent over 3 hrs trying almost every chair, so much so that we didn't realize the mall had already closed. Despite this, Gabe graciously encouraged us to take our time and not rush our decision. Ultimately, we purchased a chair that exceeded our initial budget, but its quality has proven invaluable as we use it daily. Thank you Gabe again!
C. B. · Pleasanton showroom · Google review
We had such a great experience shopping here! Henry, the owner, was incredibly helpful and professional. He quickly understood exactly what we were looking for and, with his many years of experience, recommended a massage chair that turned out to be a perfect fit for us.
What really impressed us was how accurately he explained the differences between the chairs and what we would actually feel during the massage. Once we tried the chair he recommended, everything he described was spot on. He really helped us narrow down the options and feel confident about our final decision without ever making us feel pressured.
Henry is knowledgeable, patient, and genuinely cares about finding the right chair for his customers. We’re very happy with our purchase and the entire shopping experience. Highly recommend!
J. G. · San Jose showroom · Google review
Read all reviews on Google: San JoseRead all reviews on Google: Pleasanton
Quoted as written on Google, reviewer initials only. Ratings and review counts as of Oct 2026.