Bodyfriend The Palace Neo Massage Chair
HSA/FSA eligible — pay with pre-tax dollars.
6-Month Price Protection: if our price drops within 6 months, Black Friday included, we'll refund the difference. Details
Every chair we sell is on the floor in both showrooms (3,500–4,000 sq ft each), so you can try them all in one visit. Walk-ins welcome · Hours
Key specs
- Size upright
- 62.6″ D × 31.8″ W × 49.2″ H
- Size reclined
- 78.3″ D × 31.8″ W × 37.4″ H
House of Massage Chairs · Bodyfriend
Independent left-right leg movement gives the Bodyfriend Palace Neo massage chair its identity. XD PRO massage, a Flexible SL Frame, ROVO programming, heat, sole rollers, and compact controls support that lower-body-first design.
01 · In One Minute
Movement before feature count.
In brief
The Bodyfriend Palace Neo is a premium massage chair centered on independent leg movement. Exact-model documentation also identifies XD PRO massage, a Flexible SL Frame, a ROVO Special Program, arm and massage-ball heat, three-step sole rolling, 21 safety sensors, personalized mode, a 4-inch LCD controller, and Bluetooth audio. Bodyfriend lists 36 auto massage modes, 8 specialized programs, and a 368 lb chair that measures 78.3 inches deep when reclined. Free US shipping with white-glove delivery and setup. Manufacturer warranty — see warranty details.
Leg movement
Left and right lower-body sections move independently.
Massage
XD PRO is paired with a Flexible SL Frame.
ROVO
A signature program combines massage and stretching movement.
Warmth
Arm heating and a heating massage ball are documented.
Feet
Three-step sole rolling gives the foot section active massage.
Control
4-inch LCD, personalized mode, 21 safety sensors, and Bluetooth audio.
02 · How It Is Built
Five systems. One Bodyfriend Palace Neo.
- 01
- 02
- 03
- 04
- 05
Fig. 01 — Independent Leg Movement
The Lower Body
Two legs. Two moving sections.
Each leg section is driven separately, making lower-body movement the Palace Neo's defining difference.
- ArchitectureIndependent left-right movement
Why it mattersCheck knee, calf, and foot fit on both sides before buying.
The Massage Path
XD PRO meets a Flexible SL Frame.
The documented massage module and frame define the back-massage platform.
- SystemXD PRO · Flexible SL Frame
Why it mattersTest shoulder alignment and lower-back reach, not the label alone.
The Program
ROVO gives movement a sequence.
The ROVO Special Program combines massage with stretching movement.
- ProgramROVO Special Program
Why it mattersIf movement drives your shortlist, try this program first.
Warmth and Feet
Heat above. Rolling below.
Arm heating and a heating massage ball pair with three-step sole rolling.
- Feet3-step sole rolling massage
Why it mattersConfirm heel and arch placement at your preferred intensity.
The Interface
Compact controls, remembered settings.
A 4-inch LCD, personalized mode, quick body-part controls, 21 safety sensors, Hi-Fi speakers, and Bluetooth support daily use.
- Controller4-inch LCD
- Safety21 sensors
Why it mattersUse the controller in a reclined position before deciding.
03 · The Lower-Body Signature
The case for Palace Neo starts below the waist.
The separate leg assemblies are not styling. They change how the lower body can move during a session. ROVO programming and three-step sole rolling build on that architecture.
- i.Independent legsSeparate left-right movement
- ii.ROVO Special ProgramMassage plus stretch movement
- iii.3-step sole rollingActive foot massage
- iv.Quick area controlSkip a body part
The Palace Neo is presented for massage, comfort, stretching movement, and relaxation, not as a medical treatment.
04 · Fit and Personalization
Independent movement makes fit decisive.
Bodyfriend does not publish a height range or weight capacity for the Palace Neo, but its Automatic Leg Length Adjustment System scans the body and adjusts the leg length by up to 19 cm (about 7.5 inches). Test both leg sections in person; the Palace Neo is on the floor in both of our showrooms.
Compare fit in person →Check shoulder and back contact.
Verify the XD PRO path while sitting naturally.
Check both leg sections.
Knees, calves, and feet should stay comfortable through independent movement.
Check the sole rollers.
Match heel and arch placement before judging intensity.
Confirm what Bodyfriend leaves out.
Bodyfriend publishes the dimensions and a 368 lb chair weight, but no height range, weight capacity, or wall clearance. Ask us for those, plus the electrical requirement and finish, before purchase.
05 · Feature Index
Documented features, without borrowed specs.
Separate left-right lower-body motion.
Documented core massage engine.
Extends up to 175 degrees, from lying down to sitting up.
Massage combined with stretching movement.
Warmth at the arm-contact area.
Warmth close to active massage contact.
Defined rolling action under the feet.
Skip an area without ending the session.
Movement monitoring through the chair.
Rebuilds sessions around repeated settings.
Compact primary control interface.
Audio with auto-connect Bluetooth.
A sliding mechanism in the arm unit holds and pulls the arms and shoulders for stretching.
Body scanning sets the leg length, with up to 19 cm (about 7.5 inches) of adjustment.
The chair slides forward as it reclines, for more efficient use of room space.
A heating element warms up quickly and holds temperatures up to 122°F (50°C).
Stretching programs among the 8 specialized programs, led by an interactive Voice Guide.
Individual accounts save each user's favorite massage settings.
06 · In Your Home
Plan the room around the reclined depth.
is the reclined depth. Bodyfriend lists 78.3″ D x 31.8″ W x 37.4″ H reclined and 62.6″ D x 31.8″ W x 49.2″ H upright, so plan the room around the reclined position.
Finish
Current imagery shows a light neutral shell with warm brown-toned accents.
Delivery route
The chair weighs 368 lb and is 31.8 inches wide. Bodyfriend does not publish carton dimensions, so measure doors, halls, stairs, elevator access, and turns before delivery.
White Glove
House of Massage Chairs says most massage chairs include White Glove service where access and service availability allow. Confirm this order.
Power
Ask us for the electrical requirements and plan the final position around an accessible outlet.
07 · Ownership
Get delivery and warranty details in writing.
Delivery
Our policy says most massage chairs include White Glove Delivery, subject to access, fitment, destination, and service availability.
Warranty
Manufacturer warranty — see warranty details.
Bodyfriend sets the warranty terms for this model, so ask us for the written coverage before you order. Bodyfriend's warranty applies within the continental US. Your purchase is also covered by our 6-Month Price Protection, and you can pay with Affirm, as low as 0% APR, subject to eligibility.
Support
Know who receives the first call.
Call or text (669) 214-8889 with Palace Neo questions before and after delivery.
The Palace Neo supports massage, comfort, stretching movement, and relaxation.
08 · The Decision
Choose it for its movement architecture.
A strong fit if you…
- Want independent left-right leg movement.
- Plan to use the ROVO Special Program regularly.
- Care about dedicated three-step sole rolling.
- Prefer compact controls over a tablet-sized screen.
- Have room for a 78.3-inch reclined depth and a delivery route for a 368 lb chair.
Consider Leonardo DV if you…
- Prioritize BIA body-composition personalization.
- Want live shoulder adjustment.
- Prefer an 8.7-inch full-touch display.
- Want our published 60-program automatic library.
Comparison
Lower-body movement or measurement-led personalization?
| Decision factor | The Palace Neo | Leonardo DV |
|---|---|---|
| Core emphasis | Independent legs, ROVO, XD PRO, Flexible SL Frame. | BIA personalization and live shoulder adjustment. |
| Controls | 4-inch LCD with quick body-part control. | 8.7-inch full-touch display. |
| Programs | 36 auto massage modes and 8 specialized programs, plus the ROVO Special Program. | 60 automatic programs published by House of Massage Chairs. |
Specification Index
Bodyfriend's published numbers.
Identity
Massage
Comfort
Control and safety
Dimensions and weight
Confirm before purchase
Ownership
Dimensions, chair weight, programs, heat, and air-bag coverage come from Bodyfriend's official Palace NEO specification. Bodyfriend does not publish a height range, weight capacity, wall clearance, or warranty term for this model, so confirm those with us.
Questions
Palace Neo questions to resolve before purchase.
Where can I buy the Bodyfriend Palace Neo massage chair?+
At House of Massage Chairs, an authorized Bodyfriend dealer. Order the Bodyfriend Palace Neo online with free US shipping and white-glove delivery and setup, or buy it at our San Jose (Westfield Oakridge) or Pleasanton (Stoneridge) showroom. Call or text (669) 214-8889 with questions.
Can I try the Bodyfriend Palace Neo before buying?+
Yes. The Bodyfriend Palace Neo is on the floor in both of our showrooms, San Jose (Westfield Oakridge) and Pleasanton (Stoneridge), and walk-ins are welcome with no appointment needed. Each carries 45+ chairs in 3,500–4,000 sq ft, so you can compare the Palace Neo with every other chair in one visit.
What does independent leg movement mean on the Bodyfriend Palace Neo?+
It means the left and right leg sections move separately. On the Bodyfriend Palace Neo, each leg section is driven on its own, and the ROVO Special Program and three-step sole rolling build on that lower-body architecture, so check knee, calf, and foot contact on both legs.
Bodyfriend Palace Neo vs Leonardo DV: what is the difference?+
Two different priorities. The Bodyfriend Palace Neo is built around independent left-right leg movement, the ROVO Special Program, and XD PRO massage, with a compact 4-inch LCD. The Bodyfriend Leonardo DV leads with BIA body-composition personalization, live shoulder adjustment, an 8.7-inch full-touch display, and 60 published automatic programs.
Is the Bodyfriend Palace Neo worth it?+
Yes, if independent leg movement and the ROVO Special Program are the reasons you are shopping. The Bodyfriend Palace Neo builds its massage experience around the lower body. If measurement-led personalization or a large touchscreen matters more, the Leonardo DV may be the smarter purchase.
Will the Bodyfriend Palace Neo fit my height and my room?+
78.3 inches deep when reclined. Bodyfriend lists the Bodyfriend Palace Neo at 62.6″ D x 31.8″ W x 49.2″ H upright and 78.3″ D x 31.8″ W x 37.4″ H reclined, with a 368 lb chair weight. Bodyfriend publishes no height range or weight capacity, but the Automatic Leg Length Adjustment System adjusts the leg length by up to 7.5 inches, so sit-test both leg sections at either showroom.
What massage system does the Bodyfriend Palace Neo use?+
An XD PRO Massage Module on a Flexible SL Frame that extends up to 175 degrees, with massage balls covering the neck to the buttocks. The Bodyfriend Palace Neo pairs that platform with independent left-right leg movement, Active Arm Technology, 36 auto massage modes, 8 specialized programs, heat up to 122°F, and three-step sole rolling.
What is the ROVO Special Program on the Bodyfriend Palace Neo?+
It is a signature Bodyfriend program that combines massage with stretching movement. On the Bodyfriend Palace Neo, ROVO works with the independent left-right leg sections, so if movement drives your shortlist, try the ROVO Special Program before any other Palace Neo setting.
What warranty comes with the Bodyfriend Palace Neo?+
The Bodyfriend Palace Neo comes with Bodyfriend's manufacturer warranty. Bodyfriend sets the warranty terms for this model, so ask us for the written coverage before you order. Bodyfriend's warranty applies within the continental US. Your Bodyfriend Palace Neo purchase is also covered by our 6-Month Price Protection.
Is the Bodyfriend Palace Neo HSA/FSA eligible?+
Yes. The Bodyfriend Palace Neo is HSA/FSA eligible with a Letter of Medical Necessity (LMN). Our HSA/FSA massage chair guide explains how buying with HSA or FSA funds works, and you can call or text (669) 214-8889 with questions before you order.
Before You Decide
Independent movement should befelt before it is purchased.
Test both leg sections, ROVO movement, foot placement, roller contact, controls, and reclined room scale. The Palace Neo is on the floor in both of our showrooms, and walk-ins are welcome, no appointment needed.
San Jose (Westfield Oakridge) and Pleasanton (Stoneridge) each carry 45+ chairs in 3,500–4,000 sq ft, so you can compare the Palace Neo with every other chair in one visit. Call or text (669) 214-8889.
The Decision
Bodyfriend
The Palace Neo.
Choose it when independent leg movement, ROVO programming, XD PRO massage, and compact controls matter more than a long spec sheet. Free US shipping with white-glove delivery and setup. Manufacturer warranty — see warranty details.
Bodyfriend The Palace Neo Massage Chair · Sold by House of Massage Chairs, an authorized Bodyfriend dealer. Free US shipping with white-glove delivery and setup. Manufacturer warranty — see warranty details.
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Try it before you buy. Every chair we sell is on the floor in both showrooms — San Jose (Westfield Oakridge) and Pleasanton (Stoneridge Mall). Walk-ins welcome, no appointment needed · Questions? Call or text (669) 214-8889.
Still deciding? How to choose a massage chair by budget · Massage chairs compared for comfort and fit
What showroom visitors say on Google
Google reviews of our San Jose and Pleasanton showrooms (store reviews, not reviews of this product), quoted as written.
Amazing service from Gio! Totally no rush, no pressure to make a purchase! Gio was open, and took the time and initiative to make sure we were getting the chair that best fits our needs and pricing. We glad we made this purchase!
Y. G. · Pleasanton showroom · Google review
Henry and Shawn were absolutely amazing in helping us select the chair of my dreams. They went over and above in not only helping me compare the models and benefits but to also explain the technology behind the various ones I tried. Go here and be happy with the chair you pick!
M. R. · San Jose showroom · Google review
Just had an amazing experience buying my first massage chair. Gabe was very patient and explained in detail all the different chairs available in their showroom. They have a lot of different chairs in their showroom. I highly recommend coming here if you need to buy a massage chair!
S. L. · Pleasanton showroom · Google review
My husband and I stopped in on the fly to look at a foot massager. We got the best help from Shawn. He was so patient with us in our indecisiveness. Shawn is very knowledgeable in the inventory and we willingly tried a massage chair to check the new tech of the chairs. We tried several different chairs and ended up purchasing the 'Ferrari' chair. We are so grateful for his patience, his knowledge, and his continually helping us and with all the settings. We are excited about our new purchase and we are looking forward to the benefits and relaxing moments that await. Thank you Shawn for your help and good luck to you!
S. C. · San Jose showroom · Google review
Great experience shopping for a massage chair here! The store has a wide selection of massage chairs that you can actually try, which really helped us compare the different options.
My husband and I spent about two hours trying different chairs, and Shawun was very patient and helpful throughout the entire process. He let us try all the chairs we were interested in and clearly explained the features and differences between each one. We finally found a chair that we both really liked.
We really appreciate Shawun help, as well as Michael’s assistance. Great selection and very helpful service. Highly recommended!
N. M. · Pleasanton showroom · Google review
My wife and I have been looking at Massage Chairs on line for quite some time. Everything I've read, said to go out and try several to see what is the best fit, comfort and price.
Today, we went to House of Massage Chairs and met with Henry Ipek. He showed us numerous massage chairs to find out what was the best fit for us. I think we probably tried 10 different chairs while we were in the store.
Finally, my wife and I finally agreed on one chair that we both loved. It wasn't the chair I came in for or saw on line, but it was 10X better. We spent a little more than we initially wanted to, but when you figure this is going to last us a long time, we went ahead and pulled the trigger.
Henry was wonderful dealing with and gave us a good and fair price on the massage chair.
We couldn't be more happy with our purchase and the service we got from Henry.
T. S. · San Jose showroom · Google review
We were very impressed with the selection of massage chairs and the service we received. We were able to take our time trying many different models. Shawun was knowledgeable and patient, explaining the features of each chair and helping us find one that both my wife and I liked. Michael was also very helpful. We really appreciated their friendly service and would definitely recommend this store.
S. C. · Pleasanton showroom · Google review
Henry at House of Massage Chairs provided truly exceptional service from start to finish. He spent a generous amount of time with my wife and me, helping us find the right massage chair for both of our needs. He patiently walked us through the different brands, features, and technologies, explaining each brand’s approach and how those differences translate into the actual massage experience. His knowledge and attention to detail helped us feel informed and confident in our decision.
What really set Henry apart was how far he went to help us beyond the store visit. He assisted with delivery and even helped us navigate the return of a massage chair we had recently purchased. That level of care and follow-through made a big difference to us.
Throughout the entire process, we felt that Henry genuinely cared about finding the best fit for us. If you’re considering a massage chair, I highly recommend visiting House of Massage Chairs and asking for Henry. Thank you, Henry, for your patience, expertise, and outstanding service!
B. C. · San Jose showroom · Google review
Salesman Gabe spent time with us explaining the features of each chair and the differences between chairs. No pressure sales.
D. H. · Pleasanton showroom · Google review
We had a wonderful experience here! Henry was incredibly welcoming, knowledgeable, and professional. He took the time to understand what we were looking for and quickly helped us narrow down the options based on our preferences.
The store carries a great selection of different brands and models, probably one of the most comprehensive selections we’ve seen in the Bay Area. It was really convenient to be able to try so many different chairs in one place, and we found one we loved pretty quickly.
Henry also did a great job explaining the differences between the chairs, as well as the warranty and after-sales service for each option. We really appreciated how transparent and thorough he was—it made us feel very comfortable and confident about our purchase.
Overall, it was such a pleasant and stress-free shopping experience. Great selection, great service, and very knowledgeable staff. Highly recommend Henry and this store if you’re looking for a massage chair!
C. C. · San Jose showroom · Google review
We visited the store intending to buy a chair on father's day. Gabe's exceptional patience, comprehensive knowledge of all available chairs, and friendly, non-pressuring demeanor made the experience truly enjoyable. We spent over 3 hrs trying almost every chair, so much so that we didn't realize the mall had already closed. Despite this, Gabe graciously encouraged us to take our time and not rush our decision. Ultimately, we purchased a chair that exceeded our initial budget, but its quality has proven invaluable as we use it daily. Thank you Gabe again!
C. B. · Pleasanton showroom · Google review
We had such a great experience shopping here! Henry, the owner, was incredibly helpful and professional. He quickly understood exactly what we were looking for and, with his many years of experience, recommended a massage chair that turned out to be a perfect fit for us.
What really impressed us was how accurately he explained the differences between the chairs and what we would actually feel during the massage. Once we tried the chair he recommended, everything he described was spot on. He really helped us narrow down the options and feel confident about our final decision without ever making us feel pressured.
Henry is knowledgeable, patient, and genuinely cares about finding the right chair for his customers. We’re very happy with our purchase and the entire shopping experience. Highly recommend!
J. G. · San Jose showroom · Google review
Read all reviews on Google: San JoseRead all reviews on Google: Pleasanton
Quoted as written on Google, reviewer initials only. Ratings and review counts as of Oct 2026.